Privacy Policy

Last updated: November 2025

1. About This Policy

This Privacy Policy explains how Ocean’s Financial Services Pty Ltd (“we”, “our”, or “us”) collects, uses, and protects your personal information. We are committed to safeguarding your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Ocean’s Financial Services Pty Ltd is a Corporate Authorised Representative (CAR No. 1301782) of Maven Capital Pty Ltd (AFSL 418504). As such, we also comply with Maven Capital’s Privacy and Spam Policy, which can be found on our Important Information page.

2. What Information We Collect

We may collect personal information when you:

• Complete a contact form or eBook download request
• Communicate with us by phone or email
• Use our website

This may include:

• Your name, email address, and phone number
• Basic demographic or contact details
• Any information you voluntarily provide in your enquiry

We do not collect sensitive financial or health information via this website.

3. How We Use Your Information

We use your information to:

• Respond to your enquiries
• Provide general insurance information or resources you’ve requested
• Refer you to a licensed adviser or trusted referral partner if required
• Keep you informed about updates, news, or educational content (only with your consent)

You may unsubscribe from communications at any time.

4. Disclosure of Personal Information

We may share your information with:

• Maven Capital Pty Ltd, as our AFSL licensee
• Trusted referral partners where you have requested a referral
• Service providers who assist us with website hosting or email systems

We do not sell or rent your personal information to third parties.

5. Storage and Security

Your personal information is stored securely using reputable hosting and email systems. We take reasonable precautions to protect your data from misuse, loss, unauthorised access, or disclosure.

6. Access and Correction

You may request access to, or correction of, your personal information at any time by contacting us at: info@oceansfinancialservices.com.au

7. Website Analytics and Cookies

Our website may use cookies or analytics tools (such as Google Analytics) to collect non-identifying data about site traffic and performance. This information helps us improve user experience and does not personally identify you.

8. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.

9. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first at: info@oceansfinancialservices.com.au

We will respond promptly and aim to resolve your concerns. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on our website.