Important Information
Transparency. Trust. Compliance

Below you’ll find important documents and notices that explain how we operate, how we provide advice, and what to do if you have a concern. We believe in clear, honest communication, and that includes how we handle your information and obligations.

General Advice Warning

Ocean’s Financial Services provides general advice only. This means the advice we offer does not take into account your personal financial situation, objectives, or needs. Before acting on any information provided, please consider whether it is appropriate for your circumstances. We recommend reading the relevant Product Disclosure Statement (PDS) and, if needed, seeking personal financial advice from a licensed professional.

Financial Services Guide (FSG)

Our Financial Services Guide (FSG) outlines who we are, the services we provide, how we’re paid, and your rights as a client.

Complaints & Feedback

We’re committed to delivering respectful, ethical service, but if you have a concern, we want to hear about it. You can make a complaint or provide feedback by downloading the form below or contacting us directly. We take all complaints seriously and follow a structured process to resolve them.

Privacy & Spam Policy (Maven Capital)

Ocean’s Financial Services is a Corporate Authorised Representative of Maven Capital Pty Ltd (AFSL 418504). As such, we follow Maven Capital’s Privacy and Spam Policy. This outlines how we collect, use and protect your personal information.

Let’s Talk!
Book a Chat.

Ready to take control of your insurance journey? Whether you have questions, want to get started, or need a referral, we’re here to help.

Your Guide to Life, TPD, Income Protection & Trauma Insurance

Understanding insurance doesn’t need to be complicated. Our free eBook breaks down the essentials of Life Insurance, Total & Permanent Disability (TPD), Income Protection, and Trauma Cover, all in clear, simple terms.
You’ll learn:
• What each type of cover means
• How they work
• When they may be relevant to you
• Common terms and what to watch out for

Download Your Free Copy

Just enter your details and we’ll send it straight to your inbox.

"*" indicates required fields

We respect your privacy. Your details will only be used to send the eBook and follow up with helpful, relevant information. You can unsubscribe at any time.